Contact info explained
Alabama One 866 and support phone numbers
A reference guide to every published phone number, email, and address for Alabama One Credit Union — so you know who to call for cards, login help, or online banking questions.
Phone numbers explained
General member support — 1-800-225-0110
Use for account questions, login issues, loan inquiries, and general member topics. Hours: Monday–Friday, 7:00 a.m.–5:00 p.m. CT.
Alabama One 866 card line — 1-866-902-6082
The alabama one 866 number handles debit and credit card questions: lost or stolen cards, unauthorized charges, PIN resets, and card activation.
Local Tuscaloosa — 1-205-759-1595
Direct local line for members who prefer a regional number or need branch-related directions.
Email guidance
General inquiries: contactcenter@alabamaone.org
Email works for non-urgent questions. Never send full account numbers, card numbers, or passwords by email. For sensitive online banking issues, call instead.
Phone numbers at a glance
When to call each Alabama One Credit Union support line — including Alabama One 866.
| Number | Purpose | Hours |
|---|---|---|
| 1-800-225-0110 | General support, login, account questions | Mon–Fri, 7 a.m.–5 p.m. CT |
| 1-866-902-6082 | Alabama One 866 — cards, fraud, PIN, lost/stolen | 24/7 card line |
| 1-205-759-1595 | Local Tuscaloosa line, branch directions | Mon–Fri, 7 a.m.–5 p.m. CT |
Mailing address
Headquarters: 1215 Veterans Memorial Parkway, Tuscaloosa, AL 35404, United States
Mailing: Alabama One Credit Union, 1215 Veterans Memorial Parkway, Tuscaloosa, AL 35404
Which number should you call?
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Card problems → Alabama One 866
Lost card, suspicious charge, or PIN issue? Call 1-866-902-6082 first — the dedicated alabama one 866 line routes to card specialists faster.
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Login or online banking → 1-800-225-0110
Cannot complete member login? Locked out of online banking? The toll-free line handles credential and access recovery.
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General questions → either line or email
Product comparisons, rate questions, or branch hours — start with 1-800-225-0110 or read our guides on personal banking and online banking.
Send a message
Questions about Alabama One 866, login, or online banking? Submit the form below.
Before you call
- Have your member number or last four digits of your account ready — not your full Social Security number unless asked.
- Call numbers listed on this page only. Do not trust phone numbers from unsolicited emails or texts.
- For login basics, read the login guide first — many questions are answered there.
- Check recent alerts in online banking — notifications often explain account changes.